Privacy Policy
Last updated: 19/08/2025
At MicroTech FZ-LLC, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website microtechdxb.com or our services.
Information We Collect
- Personal details such as name, email, phone number, billing and shipping address.
- Payment information processed securely via our payment partners.
- Technical data such as IP address, browser type, and cookies.
How We Use Your Information
- To process orders and payments.
- To provide customer service and support.
- To send you important updates and promotional offers (if opted-in).
- To improve our website and services.
Data Protection
We use secure servers and encryption to protect your information. We never sell or rent your personal data to third parties.
Cookies
Our website uses cookies to enhance user experience. You may disable cookies in your browser settings, but some features may not work properly.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us at
Cancellation Policy
Last updated: 19/08/2025
At MicroTech FZ-LLC, we value our customers and strive to provide flexibility.
Order Cancellation
- Orders can be cancelled within 24 hours of placing the order, provided they have not been processed or shipped.
- Once processing/shipping has begun, cancellation is no longer possible.
Service Cancellation
For digital or subscription services, cancellation must be requested at least 48 hours before the renewal date.
How to Cancel
Please email us at with your order number and cancellation request.
Returns Policy
Last updated: 19/08/2025
We want you to be satisfied with your purchase from MicroTech FZ-LLC.
Eligibility for Returns
- Items may be returned within 7 days of delivery.
- The item must be unused, in its original packaging, and in the same condition as received.
- Certain items (such as digital products or customized services) are non-returnable.
Return Process
- Contact us at [Insert Email] with your order details.
- Our team will review your request and provide return instructions.
- Once the return is received and inspected, we will process your refund/exchange.
Refund Policy
Last updated: 19/08/2025
At MicroTech FZ-LLC, customer satisfaction is our priority.
Refund Conditions
- Refunds are applicable only if the product/service is eligible for return under our Returns Policy.
- Refunds will be made to the original payment method used during purchase.
- Shipping and handling charges are non-refundable.
Refund Timeline
Refunds are processed within 7–14 business days after we receive and inspect the returned product/service request.
Non-Refundable Cases
- Products damaged due to customer misuse.
- Digital products/services already delivered.
- Orders cancelled after processing/shipment.